The subdomain I set up on my site on Saturday night is still not working properly. As with when I set up the NZDWFC subdomain, the A record is missing from the secondary name server, meaning that half the time the subdomain will not resolve. I exchanged emails yesterday with a guy in tech support, eventually he realised that the problem *was* at their end, and passed me on to a supervisor, at which point the process began again. Have had no emails from tech support at all today.
It's annoying, because apart from this one issue, this web host is really good.